Storied Privacy Policy

Last updated: May 24, 2018

Subatomic Systems, Inc., d/b/a Storied (“Storied”, "us", "we", or "our") operates http://www.storied.co and https://n2ps.storied.co (collectively, the "Site") which includes a set of web applications for creating, publishing and measuring websites, ads and other interactive experiences (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

1. Introduction

This Privacy Policy, like our Terms of Service, is an integral part of Storied; by using of our Service and visiting our Site you are agreeing to the Privacy Policy. Here you will learn what personal information we as a controller collect and use.

Personal information includes your account information as well as data on how you use and interact with our web service, such as customer support requests. We use cookies and similar technologies.

If you are under 13 please cease using Storied immediately.

2. Types of personal information Storied collects

— Account information: for example, email address, first and last name, user picture.
— Emails sent to the Storied support team (support@storied.co) and any communication history.
— Information shared with us when participating in our promotion programs, opinion polls, surveys, and contests.
— Newsletter preferences: information provided by our mail service provider.
— Information acquired when viewing Storied or Users’ Sites: IP addresses, web pages visited before coming to Storied.co or sites created by Storied customers, specification of your browser (type, version), device’s operating system, internet service provider, language and other regional settings.
— Information on how you interact with Storied and our Users’ Sites: clicks, scrolling, browsing times, timestamps, load times, searches, transactions, referral pages, and problems you may encounter, such as loading or publishing errors.
— Information we receive from our marketing and advertising partners to measure the effectiveness of advertisements and improve Storied's messaging accordingly.
— Other information you submit to us directly.

3. Methods by which Storied collects personal information

We acquire users’ personal information directly. For instance, when registering or modifying an account with Storied we receive your name, email, location, and profile photo. To help solve technical issues we store all emails exchanged with our support team (support@storied.co). You can provide us with your personal information in additional ways, too – for instance when participating in our contests and surveys.

We also receive users’ personal information automatically. For example, via Cookie technology when you visit or use Storied.co. You can learn more about this in our Cookie Policy.

To boost the performance of Storied.co and improve user experience we analyse users’ behaviour with Storied Analytics. When using Storied.co we track your activity; for example, web pages visited before coming to Storied.co, specification of your browser (type, version), device (operating system, unique device IDs), etc.

4. Storied uses personal information:

— To create and manage your Storied account, provide Services and personalize them according to your preferences.

— To communicate with you. We send service-related emails, such as transaction information, project publishing, project view details, and collaborators information. We also respond to your requests, and provide technical support.

— To promote Storied and provide personalized marketing opportunities. We may share information about new features, partnerships, products, and discounts. We also measure the effectiveness of such communications.

— To advertise Storied. We analyze your activities at Storied.co and Third-Parties’ online services to create personalized ads. For example, we may create social media communications according to your subscription preferences, or decide not to display ads if you’re already enrolled in a paid subscription.

— To carry out opinion polls, surveys, contests.

— To refine Storied.co. We analyze how you and other users implement Storied to improve our service and create new features and products. For the same reasons, we monitor the efficacy of our ads. For these purposes we do not focus on you individually, but on pseudonymised, anonymous information. Example: if we discover that our users download the same custom font frequently we may choose to add it to our font gallery.

— To provide security within our services.
— To protect our and our users’ interests, rights and property.
— To provide relationships with third parties which are integrated with Storied and provide services within Storied.co.
— To enforce Storied's Terms of Service and other legal terms and policies.
— To comply with law and such legal requirements, such as tax, standards, government regulations, and law enforcement requests.

5. Storied processes personal information:

— Only with consent. When registering an account with Storied the user must agree with our Terms of Use and Privacy Policy. In this way you indicate we are authorized to collect and process your personal data. Users can reverse this decision at any time.

— To provide Services requested by you, or to respond to your inquiries. For example, to create an account at Storied we require your email.

— To comply with laws and government regulations.

— To protect our and yours legitimate interests. For example, to develop and promote our business we track activity on our Site and provide personalized advertising and communications. We also anonymize and subsequently use anonymized information.

6. Storied shares personal information:

— To enable service providers to process on Storied's behalf. We integrate Third Parties with Storied to provide data storage and customer support, manage marketing and advertising activities on other platforms and web pages.

— To advertise Storied. We may share personal information with Third Parties in order to provide personalized communications and monitor the efficacy of advertisements. For instance we may share your email with a Third Party so that our partner’s social media platform won’t display Storied ads to you, as you are already a Storied user.

— We disclose personal information when it is unavoidable to protect our or our Users’ rights, property, or interests. The same is applicable if it is unavoidable to comply with the law. In such circumstances we may disclose personal information upon legitimate public authorities’ request.

— Personal data may be transferred as part of a business deal, such as a reorganization, merger, acquisition, or sale. In such cases we will inform users in advance via email or message at Storied.co.

7. Rights and choices

We respect your right to access, update, change, delete personal information, and restrict data processing. You can make changes either directly in your account or by contacting us at privacy@storied.co. Although some changes may occur immediately, information may still be stored in a web browser’s cache. We take no responsibility for stored information in a cache, or in other devices that may store information, and disclaim all liability of such.

Please note we also retain personal information to comply with the law, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies, to the extent permitted under applicable law.

You can withdraw your consent to data proсessing at any time and free of charge. To do so contact us at privacy@storied.co. Please note that such a withdrawal will not affect the lawfulness of the processing before your consent withdrawal.

To receive the personal information we hold about you in a structured, commonly used, and machine-readable format contact us at privacy@storied.co.

Our Cookie Policy explains how you can manage cookies and similar technologies..

If you are an End User of one of our user’s Sites you should contact them to exercise your rights with respect to any information they hold about you.

8. Personal information protection

While no digital service is completely secure, we follow industry best practices to ensure that personal information is protected. Storied has a security team that is responsible for keeping personal information safe. Storied maintains physical, technical, and administrative safeguards designed to prevent users from accidental or unlawful forms of processing of personal information. We use SSL Certificates and firewalls to enhance the security of our Site and Services.

9. Personal information retention

We retain personal information for as long as a user’s Storied account is active or for as long as needed to provide you or Storied users with our Services. Personal information is retained for as long as necessary to achieve said purposes; for example, to comply with legal obligations.

The specific period that we keep your personal information varies depending on the nature of the information and why it’s needed. Factors considered in determining such periods include:

— legal requirements

— common practices and recommendations

— common legal claims period

— a way the personal information was gathered and the way it is retained (aggregated or pseudonymized)

— other relevant criteria

You may delete your account by contacting us at privacy@storied.co and we will delete the personal information we hold about you (unless we need to retain it for the purposes set out in this Privacy Policy). Please note that we collect not only personal information but aggregated, anonymized, or de-personalized information which we may retain permanently.

10. Personal information transfers

Agreeing with Storied's Terms of Service and Privacy Policy confers that your personal information may be transferred, maintained, and processed outside of your country (including non-EU states). Please note that privacy laws in other countries may be different from those in your jurisdiction.

Please be sure that all Third Parties that help us retain and process your personal information are trusted in non-EU states, share the same principles of data protection regulation as us, and ensure an adequate level of user protection.

11. Your relationship with End Users
(with your site visitors, customers, subscribers and readers)

Storied users who have created projects at Storied.co are fully responsible for what personal information they collect from End Users – either directly or through Storied—and how they use it.

Please note that you are solely responsible for complying with laws and regulations applying to your collection, use, and retention of End Users’ information. This includes personal information about End Users collected from us, Storied, or via Storied Services or cookies or similar technologies. Make sure you have published your own privacy and cookie policies and comply with them.

Storied is not responsible for your relationship with End Users or the way you collect and retain personal information about them. This is applicable even if you’ve used Storied Services for collecting personal information. We do not provide legal advice regarding such matters.

This paragraph is relevant if there’s an embedded payment form in your Storied project. For example: you’ve created a music festival landing page and offer visitors tickets. Your End Users’ payment information may be processed via Third-Party Payment Processors with which you integrate your account, in accordance with such Payment Processors’ terms and policies. We transmit your End Users’ complete payment information only so that we can pass it along to the Payment Processors you agree to use. We do not collect or store your End Users’ payment information.

12. Amendments and contacts

Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy we will post a notice on our Site or we may contact you. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us of your refusal by emailing us at privacy@storied.co.

If you have any further questions, comments or complaints regarding our Privacy Policy contact us at privacy@storied.co.

Last Modified: May 24, 2018

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@storied.co.

Privacy Policy
Updated March 31, 2020

To Whom Does this Policy apply?
This policy applies to visitors of users of Storied Cloud's solutions at cloud.storied.co, visitors of storied.co, Storied customers, visitors of websites you build in Storied (collectively, “you”), and is published by “us,” ”we,” Subatomic Systems, Inc., d/b/a Storied ("Storied"). Ceros adheres to the Privacy Shield Principles, and its certification with the E.U.-U.S. Privacy Shield program can be verified at www.privacyshield.gov. We commit to protect all personal data that we receive from persons in the European Union in accordance with the Privacy Shield Principles.

Acceptance of terms
By visiting our Website, you agree to the terms of this Privacy Policy.

How we collect and use information
There are two kinds of information that we collect as discussed in this Privacy Policy, information that can be used to identify you (“Personal Information”) and information that does not identify you (“Other Information”). When you request information about our products and services or sign up to receive information from us, you may enter your email address, name, or contact information, in which case your information will be used in order to contact you about our products and services. We will honor any requests that we no longer contact you and will provide you with a convenient means to unsubscribe or opt-out of any communication. When you purchase services from us, we will collect the Personal Information that you submitted in order to administer or improve our services to you, to administer our rewards and promotional programs; to improve our Website and services to you; to solicit your feedback; and to inform you about our products and services. You may opt out of unnecessary communications, but please understand that if and while you are a customer, we have legitimate reasons to contact you to administer the services that we provide to you, respond to issues, and manage or discuss our agreement. When you otherwise send your personal information to us by email, by submitting an online form on our Website, or contact us using other means and we use that Personal Information in order to respond to you. We collect Other Information from Website visitors that is publicly transmitted by devices and web browsers in order to understand basic information about the categories and frequency of visitors that come to our Website. Website visitor information includes IP address, your location, your browser type, the fonts you have installed, basic information about your device, and other information that is automatically transmitted from all browsers. Although we do not use it for the purpose of identifying you personally, the combination of Other Information from your browser is sufficiently unique that it can be used to identify you as a repeat visitor. If you do not wish to have such information shared with us (or anyone else while browsing), you should consult your browser’s manual or identify a browser plug-in that will prevent the sharing of this information, but it may prevent your browser from functioning appropriately on the web.

We also collect Other Information using “cookie“ technology and JavaScript tags. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember“ information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) as well as JavaScript tags to enhance your experience using the Website and to display relevant and interesting advertisements to you on other websites through third parties. This Other Information is not linked to you personally, but allows the delivery of relevant information to you elsewhere on the web because of your browser information. If you do not want us to place a cookie on your hard drive, please consult your browser’s documentation for information on how. Understand that if you decide not to accept cookies from us, the Website may not function properly. We use JavaScript tags to trigger a sequence of events that includes viewing a first-party cookie (or setting that cookie if it does not already exist) and to help us tailor and optimize our Website and provide you relevant advertisements from us outside of our Website. We will obtain your consent for additional uses of your Personal Information for purposes that are not disclosed in this privacy policy.

How we share information
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, customer service, and marketing assistance. These other companies will have access to the minimum amount of Personal Information about you, only as necessary to perform their functions and to the extent permitted by law. We share aggregate information that does not identify you with our affiliates, agents, and business partners and disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes. In order to provide our services and administer our rewards and promotional programs, we share your Personal Information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs. We may share your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us. As we develop our businesses structure, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Personal Information about customers may be part of the transferred information. To the extent permitted or required by law, we may also disclose the Information when required by law, court order, national security, law enforcement authority or regulatory authority; or whenever we believe that disclosing such Information is necessary or advisable to protect the rights, property, or safety of us or others. Your information will be processed in the United States where we are based, and it is necessary for personal data to be processed in the United States in order to provide services or publish this Website. The United States has not received an adequacy decision from the European Union with regard to privacy protection, but adherence to the E.U.-U.S. Privacy Shield program is considered adequate by agreement with the E.U. We remain responsible for our sharing of Personal Information with third parties in cases of onward transfer.

Retention of your personal information
We keep your Personal Information for as long as we have your consent to keep the personal information that is reasonably based upon the purpose for which it was collected, unless it is retained for a legitimate business purpose that does not pose a risk to your privacy rights or otherwise required by law as authorized or necessary under any applicable agreement with you. At any time if you no longer want us to keep any of your personal information, you may contact us and request us to erase it, access it, correct it, or restrict or object to further processing and sharing. If you make such a request, we will comply, unless we have a specific contractual, regulatory or legal reason to have to retain the personal information or refuse the request. For customers, whenever practicable, we provide you with the ability to administer and erase your own Personal Information in our services.

External Websites
This Website may contain links to third-party websites. CEROS has no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Contacting us regarding our Privacy Policy
You have a right to access your Personal Information. In compliance with the Privacy Shield Principles, Ceros, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Ceros, Inc. at:

Lauren Eccleston
In-House Counsel
privacyofficer@ceros.com

You may also send a letter to: Ceros Inc. 40 West 25th Street 12th Floor New York, NY 10010 USA

Ceros, Inc. has committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.

Ceros, Inc. has further committed to refer unresolved Privacy Shield complaints to American Arbitration Association, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit adr.org for more information or to file a complaint. The services of the American Arbitration Association are provided at no cost to you. Arbitration is binding.

Updates
This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website and update the Effective Date at the top. Your use of this Website after an update indicates your agreement.